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Priya Raman

Priya Raman

Head of Customer Success
Customers

About Priya

Priya leads the account managers who look after our 3,200 customers. She introduced the two-hour quote promise and our customer satisfaction score has risen every year since.

Every customer should know the name of the person looking after their freight.

3,200Customers
2 hrsQuote promise
72NPS in 2025

Focus areas

  • Account management
  • Onboarding
  • Customer insights

Education

  • BCom, University of Toronto

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Leadership

Colleagues

Marcus Hale

Marcus Hale

Chief Executive Officer

Marcus started as a dispatcher at Omnira Freight in 2004 and ran our ocean division for eight years before becoming CEO in 2019. He is focused on visibility for customers and lower emissions across the network.

Elena Varga

Elena Varga

Chief Operating Officer

Elena runs our 18 warehouses, 340-truck fleet and 24/7 control tower. She previously led operations for a European parcel network across 14 countries.

David Osei

David Osei

VP, Air & Cold Chain

David built our pharma cold-chain business from scratch and now leads air freight globally. He sits on the industry working group for temperature-controlled air cargo.

Omnira

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