Healthy workload for remote teams: a practical guide

In an office, you notice when someone is overloaded. Remotely, you often find out when they resign. These are the habits we see in remote teams that keep workload healthy.

Measure more than tickets

Reviews, on-call shifts and meetings are real work. Count them, or your capacity plan will be wrong for exactly the people who are most stretched.

Rotate the invisible jobs

Code review, interviews and support tickets tend to fall on the same few people. Put them on a rota.

Overload is rarely a person problem. It's almost always a planning problem.

Plan with real capacity

Holidays, part-time schedules and time zones all change what a team can do. Plan with the numbers, not the headcount.