Support

Before contacting us, please check the recipes, troubleshooting and FAQ: most answers are there, and you'll get your answer faster.

What support covers#

• Questions about the template's features and settings.
• Problems and bugs in the template as supplied.
• Help with the build tools included with the template.

What support doesn't cover#

• Custom design or development work, or adding features that aren't included.
• Problems caused by changes to the template's code, or by third-party plugins and services.
• Hosting, domain, email or server setup.

How to get a fast answer#

Email support@yourdomain.com or use https://yourdomain.com/support, and include:

1. The demo and page (e.g. Restaurant, reservations.html).
2. Whether you edit the HTML files or use the source files.
3. What you did, what you expected and what happened.
4. Any error text: from the terminal, or from the browser console (press F12, then Console).
5. A link to the page online, if you have one.